All processes within our company are documented, periodically analysed and monitored, and all employees are required to comply with the prescribed procedure.
Our services are systematically improved and expanded through our quality control with which we monitor customer satisfaction. Our primary goal is customer satisfaction.
Smart Group has implemented a project in collaboration with the Ministry of Economy, Labour and Entrepreneurship to improve the quality of rendered services. The project is funded by the European Union and implemented by CIFESAL in consortium with SGS Netherlands.
Do not hesitate to contact us if you have any criticism, praise or even suggestions. Contact us